Terms & Conditions

General Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of JossCasino and constitute a legally binding agreement between the player (“you”) and the casino operator (“JossCasino”, “we”, “us”). By registering an account and using any service on the platform, you confirm that you have read, understood, and accepted these Terms in full.

JossCasino reserves the right to amend these Terms at any time. Changes take effect on publication. Continued use of the platform after an update constitutes acceptance of the revised Terms.

Account Registration

Registration is open to individuals who are aged 18 or older at the time of sign-up and who are located in a jurisdiction where online gambling is legally permitted. Players are permitted one account per person, household, and device. Duplicate accounts are subject to closure and any associated balances may be forfeited.

You are responsible for providing accurate personal details at registration and for keeping account information current. JossCasino may require you to verify your identity at any point by submitting government-issued identification and proof of address. Failure to complete verification within a reasonable timeframe may result in account restriction.

Prohibited account activities include:

• Providing false or incomplete personal details
• Creating accounts on behalf of other individuals
• Using accounts for money laundering or any other illegal activity
• Employing automated tools, bots, or software to interact with the platform

Deposits and Withdrawals

Minimum and maximum deposit amounts vary by payment method and are displayed at the cashier. All deposits must be made from payment instruments registered in the account holder’s own name. Third-party payment methods are not permitted.

Withdrawal requests are processed within the timelines stated at the cashier. JossCasino reserves the right to request identity verification before approving any withdrawal, particularly the first transaction on an account. Withdrawals cannot be processed to a payment method that was not used for a deposit unless an alternative method is specifically approved by the payments team.

Withdrawals to credit cards may not be available in certain jurisdictions. Players are responsible for understanding their local payment regulations.

Bonus Terms

All bonuses offered by JossCasino are subject to specific terms and conditions published alongside each offer. General bonus conditions include:

• Bonuses are available to players who opt in during the valid promotional window
• Welcome bonuses are available to new players only, one per household and IP address
• Wagering requirements must be met before bonus-derived winnings can be withdrawn
• The maximum bet permitted while a bonus is active is €5 per spin or stake, unless otherwise stated
• JossCasino reserves the right to withhold bonus awards or winnings where evidence of abuse or collusion is found
• Bonuses not used within 30 days of award expire automatically

Wagering Contribution Rates (indicative):

Game Category	Contribution
Slots	100%
Live Casino	10%
Table Games (virtual)	10%
Scratch Cards	50%
Video Poker	10%
Sports Betting	100% (where applicable)

Excluded games contribute 0% to wagering requirements. The list of excluded titles is published within each bonus offer’s individual terms.

Game Fairness

All games available at JossCasino use a certified random number generator (RNG) to determine outcomes. The RNG and game mathematics are independently audited by recognised testing agencies. Players have no ability to influence the outcome of any spin, hand, or draw through any external mechanism. Attempting to interfere with game outcomes through software or hardware manipulation is prohibited and may result in immediate account closure.

Responsible Gambling

JossCasino is committed to providing a safe gambling environment. The following tools are available to all account holders via the account dashboard:

• Deposit Limits: Daily, weekly, or monthly caps on deposits
• Loss Limits: Daily, weekly, or monthly caps on net losses
• Session Time Reminders: Automatic alerts after a set time in session
• Reality Check: Pop-up reminders of time spent playing
• Self-Exclusion: Short-term (24 hours to 6 weeks) or long-term (6 months to permanent) account suspension

Self-exclusion requests are processed immediately and cannot be reversed during the designated period. If you believe your gambling is causing harm, you are encouraged to contact the national helpline or a support organisation in your jurisdiction.

Privacy and Data

JossCasino collects and processes personal data in accordance with applicable data protection legislation. Data collected at registration and through account activity is used for account management, regulatory compliance, fraud prevention, and service improvement. Player data is not sold to third parties. Full details are available in the Privacy Policy published on the website.

Players have the right to request access to data held about them, correction of inaccurate data, and deletion of data where no legal obligation requires its retention.

Jurisdiction and Governing Law

These Terms are governed by the laws of the jurisdiction in which JossCasino is licensed. Any dispute arising from the use of JossCasino services that cannot be resolved through direct negotiation may be referred to the relevant regulatory authority or an approved Alternative Dispute Resolution (ADR) body. The decision of the ADR body is binding on both parties.

Players are responsible for determining whether online gambling is legal in their own country or region. JossCasino does not provide legal advice and accepts no liability for players accessing the site from restricted jurisdictions.

Limitation of Liability

JossCasino is not liable for any loss arising from technical failures, service interruptions, or events outside reasonable control. In the event of a system error resulting in an incorrect display of odds, credits, or game outcomes, JossCasino reserves the right to void the affected bets or games and return stakes to the players involved.

Last updated: June 2026